You can contact technical support through a chatbot or a contact form. If you’re a paid user, you have access to a TurboTax specialist. Its most outstanding support option is TurboTax Live, which gives you access to a one-on-one review with a tax expert prior to filing and unlimited advice as you do your taxes. TurboTax features a neat and intuitive user interface that offers easy access to the important tools you need. The left side of the screen displays a vertical toolbar that lets you go to important sections, including MyInfo, Federal, State, File, and Review. Other helpful features for new filers include the site’s content outline, a searchable list of tax forms and schedules, and embedded links with tips and explainers.
TurboTax has been helping people complete their tax returns at home since 1984. Through the years, the software has become known for its sophisticated and easy-to-use technology. Overall, TurboTax is one of the most popular tax software programs on the market and is the top choice for self-employed taxpayers. While it’s more expensive than other tax-prep software, TurboTax is worth the price for anyone who wants a simple Q&A format that walks them through the entire process. Read our full review to learn more about what TurboTax software has to offer and whether it’s the right option for you. Meanwhile, investments and cryptocurrency gain big support this year with additional updates to the import process.
TurboTax 2023 Review
In addition to the individual return software listed in our table above, Intuit offers TurboTax Business as a downloadable program for $190 for the federal program. It can prepare the tax returns for S corporations (1120S), C corporations (1120), partnerships (1065), and trusts (1041). One of TurboTax’s most notable tax help options is TurboTax Live Assisted. It’s a service that you can add to every package for an additional fee, and it gets you on-demand screen sharing, phone or chat access to tax pros who can help you with questions that arise as you fill out your return.
- You can also snap a photo of your W-2 and e-file securely from your mobile device.
- Lily Rose is a senior writer for CBS Essentials and the site’s expert in home appliances such as washers, dryers, refrigerators and ranges.
- However, it offers limited support for investment income, such as capital gains and losses, and does not support Schedule C, used to report self-employment income.
- The service has a left-hand navigation pane for your tax home, Documents, and top-level navigation for the different components of your tax return (personal info, Federal, State, review, and file).
- The call starts by phone, and then you can initiate one-way live video or screen sharing.
- For instance, if you are a taxpayer with investments in cryptocurrency, there is a clear TurboTax version for you.
- The software offers a range of features and tools to help users navigate the tax preparation process quickly and efficiently.
TurboTax comes at a higher price than its competitors, but its ease of use, rich features, excellent customer support, and live interaction with tax pros put it on our list of best tax filing software. While tax filers with complex situations will need to upgrade to more expensive plans, it’s still a less expensive option than getting a CPA to do your taxes. TurboTax also offers Live Full Service, which does away with tax software altogether. Instead, you upload your tax documents and a human puts together your tax return.
TURBOTAX ONLINE/MOBILE PRICING:
The TurboTax mobile app (available for free on Google Play and App Store) lets you use your smartphone or tablet to work on your tax return. You can file your own taxes for free with the edition for simple tax returns, or you can talk live on-screen with one of TurboTax Live’s tax experts. They’ll provide unlimited tax advice and an expert final review before you file with TurboTax. You can also snap a photo of your W-2 and e-file securely from your mobile device.
The onboarding questions can get repetitive, even though they serve different purposes in the process. If you miss something the first time, you have to find where it is again on your own. For example, I had to click the income button to expand on other income received, and found a highly detailed reference list that jogged my memory of what else to add. At least the language on the whole is friendly and accessible. And TurboTax covers more scenarios — and it does so more clearly — than some of the competing services.
What you get from TurboTax’s free version
Investment reporting and rental income (Schedules D and E, and K-1s), plus business income, expenses on a Schedule C, home office deductions and features for freelancers. TurboTax Deluxe is the best tax software for you if you want to maximize your deductions and get the biggest refund possible. You features of turbotax deluxe program will need the forms included with TurboTax Premier regardless of the scope of these gains or losses. The IRS does not have a de minimis exception for claiming investment income. This includes standard securities, such as stocks, bonds and funds, as well as more exotic assets such as cryptocurrency.